Genesys Cloud - Reporting and Analytics

Thread Subject Replies Last Post
Evaluations Data
   
8 2 hours ago by Vikas Dhall
Average Agents working a Queue in the Queue Performance Report
   
0 11 hours ago by John Edwards
Reporting & Analytics Tips and Tricks Contest
   
52 15 hours ago by Samuel Jillard
NIF
   
2 16 hours ago by Samuel Jillard
Original post by Yancel Martinez Reyes
Flow Performance Millstones Repeated
   
3 16 hours ago by Samuel Jillard
Original post by James Rice
All places to get Conversation ID and Recording ID for GET - /api/v2/conversations/{conversationId}/recordings/{recordingId}/annotations
   
2 16 hours ago by Jignesh Chaudhari
CSAT Survey View (Open Ended Feedback)
   
1 2 days ago by Samuel Jillard
Original post by Michael Nahass
Big July Contest - Several Ways to Play and Win!
   
0 6 days ago by Nicole Milliken
Changing the Subject Line for a Scheduled Report
   
4 8 days ago by John Edwards
Experiment querying data with AI
   
4 8 days ago by Lucas Woodward
Showing 1 to 10 of 139 threads (560 total posts)