We have enables a customer weburl to load on the WWE, along side the contacts and CRM tab we currently have, But this tab is not loading by default when a agent picks a call, can anyone suggest what changes i need to make and where i need to do the changes to make sure the new Weburl tab is being loaded as default when the agent picks the call
Thanks & Regards,
Satwik
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Satwik Alapati
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