AppFoundry: The Genesys Marketplace Experience

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Agent Assist and Call Summary

  • 1.  Agent Assist and Call Summary

    Posted 02-07-2023 11:19
    Hi Team,

    Could you please suggest the app foundary partners who supports
    1. Automatic/manual search of queries/suggestion from Knowledge base for customer during real time
    2. Auto and manual note summarization of a call

    Maragatham Sadaiyandi
    Accenture Solutions Private Limited

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