PureEngage On-Premises

Hello,

On Genesys Engage platform.

We have recently upgraded to GAX v9.0 (from 8.5.2).

However we are now unable to perform a large agent export, so can do a few records or 100 but when trying with 400+, it just downloads a blank file.

This is something we could do previously so look like a v9.0 problem. 
Anyone else experienced this?

thanks

Hi, is there any solution for this problem? We have the same issue.

Regards

Frank