Genesys Engage on-premises

 View Only

Discussion Thread View
  • 1.  Clarification on API Server for Call Details Endpoints using Platform SDK in Genesys Engage

    Posted 22 days ago

    Hi,

    From the Genesys documentation, I found that the CALL API provides the following endpoints to retrieve call details:

    • /me/calls

    • /me/calls/{id}

    I would like to confirm which server or base URL I need to connect to in order to successfully execute these API endpoints.

    Thanks

    Indhupriya


    #GenesysEngagePremDev
    #Implementation
    #SIP/VolP
    #Telephony

    ------------------------------
    Indhupriya Deisigan
    ------------------------------


  • 2.  RE: Clarification on API Server for Call Details Endpoints using Platform SDK in Genesys Engage

    Posted 14 days ago

    These API methods are published on GWS component (Genesys Web Services or WWE if you want).



    ------------------------------
    Jakub Němec
    Senior Technical Team Lead: MS Operations
    ------------------------------



Need Help finding something?

Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources