AppFoundry: The Genesys Marketplace Experience

 View Only

Sign Up

  • 1.  Email Ninja phising attempt

    Posted 10-06-2023 04:10

    Hi all, how do I make Email Ninja support team aware of a phising attempt with one of our customers? They were using our customer service email address to send our customer an email about billing. How did they manage to replicate our email that we purely use from within email ninja? 

    Just for context no Yuval works within our customer services team


    ------------------------------
    Kazi Sajeed
    EQUANS Services Limited
    ------------------------------


  • 2.  RE: Email Ninja phising attempt
    Best Answer

    Posted 10-10-2023 16:51

    Kazi,

    I think Email Ninja had a name change recently and is now Genesys Cloud Email Wizard (https://appfoundry.genesys.com/filter/genesyscloud/listing/8e458a3b-bac0-4280-8964-661a3b00b118).  If you scroll to the bottom of that listing you'll find additional details and information on how to get in touch with that team to notify them about what you've experienced.  You can also use the Contact Us button on the listing as well.



    ------------------------------
    Jim Crespino
    Senior Director, Developer Evangelism
    Genesys
    https://developer.genesys.com
    ------------------------------



Related Content