AppFoundry: The Genesys Marketplace Experience

Hello all. 

I am handling a project that includes a Voicebot, which I understand requires Enhanced TTS. I further understand this is "free" as it is included as part of the Voicebot requirements. This customer wishes to use Enhanced TTS for Inbound as well, and understand that will incur a usage charge. My question is how will this be handled behind the scenes so they are only charged for the Enhanced TTS usage that should be charged vs. the Voicebot usage that is included? And do they simply make the purchase in AppFoundry or is there also some additional information they need to include to confirm the Voicebot will not be charged usage fees? 

Thanks!

Andy

Hi Andy,

The usage report delineates what is used by what source so for Architect bot and voice survey flows the customer will not be charged.

Thanks,

Aoife

Hello all. 

I am handling a project that includes a Voicebot, which I understand requires Enhanced TTS. I further understand this is "free" as it is included as part of the Voicebot requirements. This customer wishes to use Enhanced TTS for Inbound as well, and understand that will incur a usage charge. My question is how will this be handled behind the scenes so they are only charged for the Enhanced TTS usage that should be charged vs. the Voicebot usage that is included? And do they simply make the purchase in AppFoundry or is there also some additional information they need to include to confirm the Voicebot will not be charged usage fees? 

Thanks!

Andy