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GIA Google Dialogflow Chat Bot Architecture

  • 1.  GIA Google Dialogflow Chat Bot Architecture

    Posted 02-07-2023 14:19
    Edited by Shenbagamoorthy B 02-10-2023 13:21

    Hello Everyone,

    Please any one can explain, How to integrate Google Dialog flow to GIA? and Also I want to know GIA Google Chat Bot with GMS Architecture.

    Kindly any one can response me on this.

    #DigitalChannels
    #Integrations
    #Platform/SystemAdministration
    #RoutingandOrchestration(ACD/IVR)
    #Self-Service
    #SIP/VolP
    #Telephony

    ------------------------------
    Regards,
    Shenbagamoorthy B
    TechLead
    Pointel Inc.,
    ------------------------------



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