AppFoundry: The Genesys Marketplace Experience

Hello,

I am currently exploring Readerboard solution for few TV/displays which can pull data (like Genesys dashboards) in real-time and display them. Customization is must so we can align different sections of stats and metrics. There are very few options on Appfoundry. (i.e. PureInsight)

Please recommend if you are already using it in your company or with your client. Also, please share your experience.

Thank you

Hello,

We at 2Ring provide 2Ring Dashboards & Wallboards, which is a highly customizable real-time readerboard solution. It allows you to pull live data from Genesys Cloud CX, as well as other sources, and display it on TVs, monitors, or even personal devices. You can fully customize layouts, define alert thresholds, and integrate multiple data sources, including real-time and historical statistics.

Many of our customers use 2Ring Dashboards & Wallboards for contact center monitoring, KPI tracking, and gamification. It offers a drag-and-drop editor for designing your views and provides API integrations for flexibility.

Would you like to discuss how this could fit your needs? I'd be happy to share a demo or help answer any questions.

Thanks Marco. I believe we are already in contact with 2Ring.