PureEngage On-Premises

The new UI does not load my own cases when I selected the filter "Owned Cases". It only shows when I select "Group Cases"

EDIT: This has been fixed by Genesys after I raised an Admin Case

#Platform/SystemAdministration

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Jay Belleza
TTEC Digital, LLC fka Avtex Solutions, LLC
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Hello,

I had same problems with Genesys Cloud page.

I issued admin case to Customer Care, and they fixed it. Now I can see my case in "own cases" screen.