PureEngage On-Premises

Hello all,

One of our customers wants to implement the new Pulse & Pulse Collector server.

He asking for the HW server (VM Ware server)) requirments. 

Maybe somebody can send me such information? I can't find it on the Genesys documentation server.

Can it be installed on the same server where the GAX will run? 

Does the "recommended configuration" for the GAX is enough?

• 64-bit operating system
• Four virtual processor cores
• 8 GB RAM
• Default configuration of 2 GB Java Heap Memory for GAX processes

Best regards,

Yvgeni

#Platform/SystemAdministration
#Reporting/Analytics
#Unsure/Other

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Best regards,

Yvgeni Liberman
ITNAV-Pro Ltd.
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Hello Yvgeni,

There is a basic sizing page that may help you estimate what will be needed.

Genesys Pulse Hardware Sizing and Performance Information

There are also other factors to consider:

1. Number of users hitting Pulse (Individual dashboards)
2. Number of wallboards/dashboards
3. Widgets and Update frequency for stat servers to handle

Also I assume this will be Pulse 9 and I would recommend separate VMs for it as it has been decoupled from GAX.

One customer we set up was a multi-site architecture with HA where we had 3 VMs in each site hosting 2 Pulse Instances, 2 Pulse Collector instances and 2 Stat Server instances per site.  The VMs had the same specs... 4 vCPUs, 8 GB RAM.

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Michael Silverman
Tykans Group Inc
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