PureEngage On-Premises

Hi,

I would like to receive unsolicited events when CTI events occur. I'm thinking on the approach of webhook url.

I'm stuck on how to register this webhook url in the genesys Engage lab platform. Kindly guide me on this.

Thanks

Indhupriya

#Telephony

------------------------------
Indhupriya Deisigan
------------------------------

There is no webhook option/capability within Genesys Engage solution. If you need something like that, you have to invent it by yourself.

------------------------------
Jakub Němec
Senior Technical Team Lead: MS Operations
------------------------------

Original Message:
Sent: 01-30-2025 06:46
From: Indhupriya Deisigan
Subject: Register Webhook in Genesys engage platform

Hi,

I would like to receive unsolicited events when CTI events occur. I'm thinking on the approach of webhook url.

I'm stuck on how to register this webhook url in the genesys Engage lab platform. Kindly guide me on this.

Thanks

Indhupriya

#Telephony

------------------------------
Indhupriya Deisigan
------------------------------