Genesys Engage on-premises

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  • 1.  Register Webhook in Genesys engage platform

    Posted 01-30-2025 06:47

    Hi,

    I would like to receive unsolicited events when CTI events occur. I'm thinking on the approach of webhook url.

    I'm stuck on how to register this webhook url in the genesys Engage lab platform. Kindly guide me on this.

    Thanks

    Indhupriya


    #Telephony

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    Indhupriya Deisigan
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  • 2.  RE: Register Webhook in Genesys engage platform

    Posted 05-06-2025 02:00

    There is no webhook option/capability within Genesys Engage solution. If you need something like that, you have to invent it by yourself.



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    Jakub Němec
    Senior Technical Team Lead: MS Operations
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    Original Message


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