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Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

  • 1.  Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

    Posted 06-17-2025 02:23

    We respectfully seek your support in supplying the essential IVR call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow that may assist us during the migration process, particularly in creating the Visio based on the SCXML code for transitioning from Legacy Genesys to Genesys Cloud.

    Regards,

    Shwetha Gowda


    #ArchitectureandDesign
    #Implementation
    #RoutingandOrchestration(ACD/IVR)

    ------------------------------
    Shwetha Gowda Manjunath
    System Admin
    ------------------------------


  • 2.  RE: Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

    Posted 06-19-2025 05:57

    Hi, Team

    Could you please help on the requested Query.

    Regards,

    Shwetha



    ------------------------------
    Shwetha Gowda Manjunath
    System Admin
    ------------------------------



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