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Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

  • 1.  Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

    Posted 27 days ago

    We respectfully seek your support in supplying the essential IVR call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow that may assist us during the migration process, particularly in creating the Visio based on the SCXML code for transitioning from Legacy Genesys to Genesys Cloud.

    Regards,

    Shwetha Gowda


    #ArchitectureandDesign
    #Implementation
    #RoutingandOrchestration(ACD/IVR)

    ------------------------------
    Shwetha Gowda Manjunath
    System Admin
    ------------------------------


  • 2.  RE: Required sample IVR basic call flow and the complex IVR flow code in SCXML and VXML, along with the Visio call flow .

    Posted 25 days ago

    Hi, Team

    Could you please help on the requested Query.

    Regards,

    Shwetha



    ------------------------------
    Shwetha Gowda Manjunath
    System Admin
    ------------------------------



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