I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

Thank you Vitaliy Teryoshin. I don't have an access to IRD now. We are in the due diligence and discovery phase and hence requested for sample files.

Could you also help me with Netscript(Routing Script) sample file and help me in understanding where this file will be invoked in IRD and where this file will get be created. Any reference documents would help me out.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

Sorry, what exactly do you mean - "Netscript(Routing Script) sample file"?

Thank you Vitaliy Teryoshin. I don't have an access to IRD now. We are in the due diligence and discovery phase and hence requested for sample files.

Could you also help me with Netscript(Routing Script) sample file and help me in understanding where this file will be invoked in IRD and where this file will get be created. Any reference documents would help me out.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

Thank you Vitaliy Teryoshin.This really helped me on my optimization process.

I am also looking for documentations or steps on bulk exports of all routing data's(Configuration Objects) like Virtual queues, Skills, AG,VAG,Business Attributes,DN,Rp etc.I am not able to do it via GA/GAX.

I believe we can from CME. Could you please help me with the steps or documents on exporting these Configuration Objects.

Sorry, what exactly do you mean - "Netscript(Routing Script) sample file"?

Thank you Vitaliy Teryoshin. I don't have an access to IRD now. We are in the due diligence and discovery phase and hence requested for sample files.

Could you also help me with Netscript(Routing Script) sample file and help me in understanding where this file will be invoked in IRD and where this file will get be created. Any reference documents would help me out.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

I don't think CME will help with object exporting either - export/import of config objects in general is complex task (due to interreference of objects on each other) for CME.
The only ways to export/import them that I know is with native database tools (Microsoft SQL Server, Postgre, etc)  - to export data from database and import it.

Not sure, but may be - if you only export data (no following re-import), probably you can just get logs of some Genesys application which read configuration.

For example URS when starting put in logs detailed description (as provided by config server library) of all config objects  which in one or another way related with routing - applications, DNs, skills, groups, agents etc.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.This really helped me on my optimization process.

I am also looking for documentations or steps on bulk exports of all routing data's(Configuration Objects) like Virtual queues, Skills, AG,VAG,Business Attributes,DN,Rp etc.I am not able to do it via GA/GAX.

I believe we can from CME. Could you please help me with the steps or documents on exporting these Configuration Objects.

Sorry, what exactly do you mean - "Netscript(Routing Script) sample file"?

Thank you Vitaliy Teryoshin. I don't have an access to IRD now. We are in the due diligence and discovery phase and hence requested for sample files.

Could you also help me with Netscript(Routing Script) sample file and help me in understanding where this file will be invoked in IRD and where this file will get be created. Any reference documents would help me out.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.

I don't think CME will help with object exporting either - export/import of config objects in general is complex task (due to interreference of objects on each other) for CME.
The only ways to export/import them that I know is with native database tools (Microsoft SQL Server, Postgre, etc)  - to export data from database and import it.

Not sure, but may be - if you only export data (no following re-import), probably you can just get logs of some Genesys application which read configuration.

For example URS when starting put in logs detailed description (as provided by config server library) of all config objects  which in one or another way related with routing - applications, DNs, skills, groups, agents etc.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.This really helped me on my optimization process.

I am also looking for documentations or steps on bulk exports of all routing data's(Configuration Objects) like Virtual queues, Skills, AG,VAG,Business Attributes,DN,Rp etc.I am not able to do it via GA/GAX.

I believe we can from CME. Could you please help me with the steps or documents on exporting these Configuration Objects.

Sorry, what exactly do you mean - "Netscript(Routing Script) sample file"?

Thank you Vitaliy Teryoshin. I don't have an access to IRD now. We are in the due diligence and discovery phase and hence requested for sample files.

Could you also help me with Netscript(Routing Script) sample file and help me in understanding where this file will be invoked in IRD and where this file will get be created. Any reference documents would help me out.

one more file

Basically again, it's better to take real IRD and make experiments with export/import i xml format.
In IRD you also can right click on any object in strategy, select ""Properties as text" and see this object properties with the same key names as in xml file.

Attached are some relevant to the topic files.

Thanks,

Vitaliy

Thank you Vitaliy Teryoshin.

This helps me a lot. Can i also get the sample screenshot of the IRD flow of this subroutine file.

I would like to compare the objects with the code to understand how each objects get embedded into the xml at the backend.

Eg: how database block , transfer block, condition block, function block etc gets formatted at the backend.

Is there any template for each blocks used in IRD getting formatted in xml equivalent would also helps out.

why not to take IRD and export in xml format any strategy you like to see at?

In any case, here is a sample of subroutine exported in xml format

I am looking for a sample Genesys Engage IRD file exported in xml format for migration purpose.Would be great if i can get a sample one for reference.