AppFoundry: The Genesys Marketplace Experience

 View Only

Agent Performance & Coaching: Harnessing the Power of Analytics 

07-15-2021 05:32

Contact center agents are the front lines of your brand experience — and your brand’s success. But they don’t always get the feedback they need.

Contact center managers can coach agents based on data — not hunches.

#Contactcenteragents
#Contactcenterperformance
#Contactcentermanagers
#Webinar
#AppFoundry

Statistics
0 Favorited
12 Views
1 Files
0 Shares
10 Downloads