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Agent Performance & Coaching: Harnessing the Power of Analytics 

07-15-2021 05:32

Contact center agents are the front lines of your brand experience — and your brand’s success. But they don’t always get the feedback they need.

Contact center managers can coach agents based on data — not hunches.

#Contactcenteragents
#Contactcenterperformance
#Contactcentermanagers
#Webinar
#AppFoundry

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