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This year, nearly 90% of businesses will use customer experience as their main benchmark, according to Gartner and Deloitte. But measuring customer experience is a science that has been in the shadows for years.
Measuring customer experience improves the way you work and delivers increased ROI. Using the Snapshotz app, companies can:
Watch the webinar to learn how this app lets you to assess and benchmark your customer experience delivery. Register now to watch at your convenience.