Genesys Cloud - Developer Announcements!

Summary Following our ACD Web Chat v2 Deprecation Announcement posted here , we are announcing removal for all related Chat API v2 resources and Chat Widgets versions (Version 1.1, Version 2 and Third Party widgets). This includes the use of Third-Party ...

Thanks for the update! Just to confirm, after September 1, 2026, will the affected endpoints simply ignore the "namespace" field if it is still sent in the request, or will they return a validation error? This clarification would help teams plan ...

Thank you for sharing ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Thank you for sharing ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Thank you for sharing ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Thank you for sharing ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Summary Effective September 1, 2026, the namespace field will be removed from the WhatsApp Messaging Template create and update APIs. The namespace field is no longer required or used by the WhatsApp Business API (Meta) and will no longer be accepted ...