Genesys Cloud - Developer Announcements!

Summary Following our ACD Web Chat v2 Deprecation Announcement posted here , we are announcing removal for all related Chat API v2 resources and Chat Widgets versions (Version 1.1, Version 2 and Third Party widgets). This includes the use of Third-Party ...

Summary Following our ACD Web Chat v2 Deprecation Announcement posted here , we are announcing deprecation for all related Chat API v2 resources and Chat Widgets versions (Version 1.1, Version 2 and Third Party widgets), with intended removal on 11 ...

Summary The following APIs are deprecated and will only be removed if there is zero usage. POST /api/v2/conversations/{conversationId}/participants/{participantId}/replace POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult ...

Summary The Platform API SDK for Java currently includes a dependency on Joda-Time 3rd party library. As the Joda-Time is considered to be in maintenance mode, with no planned major enhancements , the dependency on this 3rd party library will be ...

General note, if your organization uses the Free Seating feature and you have manually removed the previously backfilled telephony:station:disassociateSelf permission from a user, you will need to add the permission back in order for the Free Seating ...

Released in version 249.1.0 of the Platform API SDK for Javascript ------------------------------ Jerome Saint-Marc Senior Development Support Engineer ------------------------------

Awesome news, great idea! ------------------------------ Kind Regards, Matheus dos Santos Technical Instructor ------------------------------