Legacy Dev Forum Posts

mibaile | 2024-02-28 19:01:06 UTC | #1 We are using Genesys Cloud terraform provider 1.30.2 and have started working on building a large number of queues because the platform won't support more than 50 skills per agents and our envrionment requires ...

Vinil_Jose | 2024-01-10 07:24:32 UTC | #1 I am using Cx as Code to export a flow file definition, then use archy export the actual flow file from our Dev Org. Once File is in local, I would like to delete the file from dev org and upload again using ...

Basilio Jr Guevarra | 2024-01-12 06:51:09 UTC | #1 Hello, I'm having problem activating suppress in queue call recording for queues through terraform. Link to the object, https://registry.terraform.io/providers/MyPureCloud/genesyscloud/latest/docs/resources/routing_queue#:~:text=suppress_in_queue_call_recording ...

alex7 | 2024-02-02 12:38:34 UTC | #1 I'm new to CX as Code and terraform so I'm trying to understand what can and can't be done. Can I use CX as Code to add resources without having to export the existing resource, and add the resources in that file? ...

alex7 | 2024-02-02 20:08:55 UTC | #1 I did a stateless export for divisions, users, skills, skillsets and queues. In that file, I added a queue. When doing a "terraform plan", I get many errors from user entries: "Failed to parse number in an E.164 ...

alex7 | 2024-02-02 20:26:27 UTC | #1 For genesyscloud tf export, what CX entities are not supported? I already know that flows are not. Is there a list? Zino_Onokpise | 2024-02-05 18:37:37 UTC | #2 Hi alex7, The flow definition is exported, ...

sieni_kam | 2024-02-20 13:52:11 UTC | #1 Hello, want to ask/confirm if following idea is correct for migrating resources between organizations that was not previously managed using terraform: what I want to achieve is to migrate some resources ...