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  • 1.  3rd Party Screen Pop

    Posted 06-05-2025 19:19

    agilio | 2018-01-16 17:43:22 UTC | #1

    Does the Desktop App have the ability to launch or run a third party application (exe etc) and pass parameters to it. I understand the restrictions with doing this through the browser app but I was hoping since we have a wrapper on the desktop app that maybe we had this capability.

    Let me know thanks

    Anthony


    Jason_Mathison | 2018-01-16 18:24:11 UTC | #2

    A similar question was answered recently: https://developer.mypurecloud.com/forum/t/screen-pop-external-program-with-parameters/2291


    agilio | 2018-01-16 19:07:44 UTC | #3

    Hi Jason,

    My question was more about if the purecloud Desktop App is capable or is slated to include this feature since it's a windows application running chrome.

    Thanks AG


    tim.smith | 2018-01-16 20:00:25 UTC | #4

    No, the desktop client does not have this kind of functionality. The answer in the other post still applies.


    system | 2018-02-16 20:01:48 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2360