Legacy Dev Forum Posts

Swapnil_Pandey | 2024-10-15 16:38:11 UTC | #1

When paginating through the Genesys Users API, I receive a 400 Bad Request error when my application tries to access the 121st page. The error persists irrespective of the page size provided. Is there a limit on URL length or nexturi parameter length for the API? Any insights or fixes would be helpful.

this is the sample for endpoint: https://api.usw2.pure.cloud/api/v2/users?expand=authorization&expand=employerInfo?pageSize%3D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253FpageSize%253D4&expand=authorization&expand=employerInfo%253F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tim.smith | 2024-10-15 16:41:48 UTC | #2

Does it make a difference if you specify the expand parameter once instead of 242 times?

Swapnil_Pandey | 2024-10-15 16:48:40 UTC | #3

We are picking up this value from 'nexturi' key from the response of the previous page(in this case, response of the 120th page)

tim.smith | 2024-10-15 17:04:25 UTC | #4

If you didn't send 242 expand parameters on your request also, please open a case with Care to report that issue. That's not correct.

tim.smith, post:2, topic:29884, full:true
Does it make a difference if you specify the expand parameter once instead of 242 times?

Can you answer this?

Swapnil_Pandey | 2024-10-15 17:10:25 UTC | #5

I'm adding expand two times only to include employerInfo and authorization, but it is getting added to the url everytime with a new url forming

tim.smith | 2024-10-15 17:14:23 UTC | #6

This works fine for me; I'm unable reproduce your issue. The response is always returned with the exact expand params I send in the request. If you're certain you're not sending excess values in the request, please open a case with Genesys Cloud Care to investigate further.

system | 2024-11-14 17:14:42 UTC | #7

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This post was migrated from the old Developer Forum.

ref: 29884