jcp | 2019-10-09 14:45:21 UTC | #1
Hi,
Is there a way to access the UUI data from within Embeddable framework (read but more specifically write). On Inbound conversation, it is easy enough to copy the value in a custom attribute via Architect. However in outbound, short of using a script, it would be convenient to be able to set UUI.
Could you advise ? Thanks,
Jean-Christophe
tim.smith | 2019-10-09 14:49:05 UTC | #2
I don't believe the outbound UUI data is available on the conversation. You can verify by checking the participant attributes on an outbound conversation that had UUI data (unfortunately, I don't have the necessary equipment to make use of UUI data to check). Assuming it's not getting set as a participant attribute, you can request new features at https://purecloud.ideas.aha.io/ideas.
system | 2019-11-09 14:49:10 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 6208