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Accidentally got deleted all roles in Genesys via Java API's

  • 1.  Accidentally got deleted all roles in Genesys via Java API's

    Posted 06-05-2025 18:28

    suyambu | 2023-10-10 08:09:21 UTC | #1

    Deleted all roles in Genesys via Java API's accidentally, Now I cannot login into our environment. How to recover the environment.


    Jerome.Saint-Marc | 2023-10-10 08:21:51 UTC | #2

    Hello,

    You can reach out to Genesys Customer Care and open a ticket. They will be able to restore the default roles so you can log back.

    Regards,


    system | 2023-11-10 08:22:22 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22444