maxw | 2018-05-14 08:08:24 UTC | #1
Dear support,
I tried to create my own web servivces for pure cloud by following page: https://help.mypurecloud.com/articles/about-web-services-data-dip-connector/
I create web services and published webservice
I installed bridge server on my web service hosted server
I could see server status is online as below
But I could not find new server when I tried to add a new connector.
Is there something I missed?
Could you give me some suggestion on how to add external web services to Pure Cloud?
Thanks.
Regards, Max
tim.smith | 2018-05-14 15:09:26 UTC | #2
You need to contact PureCloud Support to have the webservices-datadip connector enabled in your org.
tim.smith | 2018-05-14 15:11:50 UTC | #3
Additionally, you may wish to investigate PureCloud Data Actions. They allow a serverless integration with your web services, as long as your endpoints are available over the public internet. Data Actions have more flexibility in the request contracts than bridge servers and are the preferred method of web service integration.
maxw | 2018-05-15 07:00:44 UTC | #4
Hi Tim,
Thanks for your information. I tested data actions. It works very well. And I could call it from Script. Can I ask one more question: is it possible call multiple data actions in Script action? Such as in button click function attach multiple data actions to it?
Thanks.
Regards, Max
tim.smith | 2018-05-15 15:10:42 UTC | #5
maxw, post:4, topic:2863
is it possible call multiple data actions in Script action?
Yep. https://help.mypurecloud.com/articles/define-custom-script-action/
maxw | 2018-05-15 23:08:53 UTC | #6
Thank you Tim. I will try it soon.
system | 2018-06-15 23:08:57 UTC | #7
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