Farshan_Ahamed | 2023-12-02 06:58:36 UTC | #1
Is there a way to add more than 3 participants to an existing customer call?
This is our use case when the agent connects a call with the customer, we also need to add an additional architect flow to the interactions. The issue is that once the architect flow is added to the interaction, the agent won't be able to do a consult transfer.
system | 2024-01-02 06:58:43 UTC | #2
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