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Add multiple languages to DigitalBotFlow

  • 1.  Add multiple languages to DigitalBotFlow

    Posted 06-05-2025 19:23

    SzabolcsGergye | 2023-03-09 14:25:27 UTC | #1

    Hi,

    I was not able to add multiple languages to my digital bot flow I tried to add multiple supported languages to a DigitalBotFlow (tried with BotFlow either) according to this documentation: https://help.mypurecloud.com/articles/select-call-flows-supported-languages/

    I can't see any button to be able to add languages here:

    Thanks for your help!


    Jerome.Saint-Marc | 2023-03-10 07:13:20 UTC | #2

    Hello,

    At this time, Digital Bot Flows support a single language (per flow). The Language is defined when creating the Digital Bot flow. See notes " After you create the bot flow, you cannot change or add languages."on this page (Under "Supported language settings for bot flows").

    Regards,


    system | 2023-04-09 15:07:13 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18812