Peter_Dimatulac | 2019-10-17 01:03:07 UTC | #1
Hi
Is there an API call to add one wrap-up code to multiple queues at a time? I've done a search but could not find anything.
Basically I need an efficient way to assign a new code to 50 queues.
tim.smith | 2019-10-17 14:26:28 UTC | #2
There isn't a bulk update resource for queue wrapup code configuration; you'll need to update each queue individually. A simple loop over a data set in a script should work for this.
system | 2019-11-17 14:26:31 UTC | #3
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