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Adding Wrap-Up Code to Multiple Queues

  • 1.  Adding Wrap-Up Code to Multiple Queues

    Posted 06-05-2025 19:20

    Peter_Dimatulac | 2019-10-17 01:03:07 UTC | #1

    Hi

    Is there an API call to add one wrap-up code to multiple queues at a time? I've done a search but could not find anything.

    Basically I need an efficient way to assign a new code to 50 queues.


    tim.smith | 2019-10-17 14:26:28 UTC | #2

    There isn't a bulk update resource for queue wrapup code configuration; you'll need to update each queue individually. A simple loop over a data set in a script should work for this.


    system | 2019-11-17 14:26:31 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6270