agilio | 2020-07-28 20:48:57 UTC | #1
Tim,
Is there any changes to this response back in 2018?
https://developer.mypurecloud.com/forum/t/agent-availabilty-inclusive-of-utilization/2489
Jerome.Saint-Marc | 2020-07-29 05:59:48 UTC | #2
Hello,
I am not Tim :-) but Tim replied to a similar question few days ago. No change. See https://developer.mypurecloud.com/forum/t/agent-metrics-for-chat-interaction/8255
Regards,
agilio | 2020-07-30 21:38:59 UTC | #3
Thank you very much
system | 2020-08-30 21:39:01 UTC | #4
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