MEP | 2022-11-18 17:57:56 UTC | #1
I'm looking for a Genesys API where I can get Agent name, employee ID, and Genesys user ID. I haven't found one or a combination of API's which can give me this level of detail on the users/agents. Any help is appreciated.
Eos_Rios | 2022-11-18 18:15:23 UTC | #2
/api/v2/users with the expand parameter set to "employerInfo"';
GET /api/v2/users?expand=employerInfo
MEP | 2022-11-18 19:57:23 UTC | #3
This was a help and got me closer. After talking with my Okta team via SCIM mapping the specific data point I'm looking for is UserProfile.Id. Any ideas ?
Eos_Rios | 2022-11-18 20:03:32 UTC | #4
My understanding is User Profiles are deprecated and obsolete.
system | 2022-12-19 20:03:55 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 17283