sballa | 2022-09-26 13:04:56 UTC | #1
Hello Everyone, From the API, we want to retrieve the agent hierarchy. Is there a property that says a user is a manager and ? Hierarchy with multiple levels is what we seek.
Thanks in Advance
Sudhakar
tim.smith | 2022-09-26 15:08:27 UTC | #2
sballa, post:1, topic:16432
Is there a property that says a user is a manager
I would suggest using the property manager GET /api/v2/users/{userId}
sballa, post:1, topic:16432
Hierarchy with multiple levels is what we seek.
You can also use the directReports property for drilling downwards
tim.smith | 2022-09-27 12:53:50 UTC | #3
One more to add, GET /api/v2/users/{userId}/superiors may help depending on how you're processing the data.
system | 2022-10-28 12:54:23 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 16432