scm_pa | 2021-07-22 13:54:57 UTC | #1
Hi. I'm using the .NET SDK for an application I'm working on and need some data on agents (scheduled time, time in activity, etc). I see a class named BuAgentScheduleActivity but I'm not seeing which API(s) use it. I was thinking WFM API but so far I'm not seeing it in there. Can anyone point me to where this class is used?
Thank you.
Eos_Rios | 2021-07-22 14:22:32 UTC | #3
https://developer.genesys.cloud/api/rest/client-libraries/dotnet/WorkforceManagementApi.html#postworkforcemanagementbusinessunitweekscheduleagentschedulesquery
Returns BuAgentScheduleQueryResponse, which contains BuAgentScheduleShift, which contains BuAgentScheduleActivity
scm_pa | 2021-07-23 12:09:45 UTC | #4
Thank you very much sir!
system | 2021-08-23 12:22:44 UTC | #5
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