Genesys Cloud CX - Beta HQ

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  • 1.  Agentic Virtual Agent

    Posted 03-05-2026 14:19

    Hi Team, how are you? Do you know if exists a Beta for Agentic Virtual Agents that I can take and add in my Genesys Cloud environment?

    Thanks,

    Luciano


    #Unsure/Other

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    Luciano Iturbide
    COMMERCIAL MANAGER
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  • 2.  RE: Agentic Virtual Agent

    Posted 03-06-2026 07:17

    Hi Luciano,

    There isn't a formal invite process but you can ask your account manager. This has been a very limited availability run with the release due soon so unlikely to get a place I'm afraid.



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    Richard Chandler
    Connect
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