Genesys Cloud - Beta HQ

Hi, We're working with the Digital Bot Connector (beta) and we're running into some trouble when we enable the MTLS option. When MTLS is disabled on the integration we can make a connection with our bots and everything seems to work fine so far. When ...

Hi Luciano, There isn't a formal invite process but you can ask your account manager. This has been a very limited availability run with the release due soon so unlikely to get a place I'm afraid. ------------------------------ Richard Chandler ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...

Olga, Is there a list of resources that Genesys uses for testing that we could review so that we are knowledgeable of the environments used prior to jumping in with both feet? ------------------------------ James Bonnevie Technology Engineer Consultant ...

Thanks Marc. I am looking for VoiceBOTs, Do you have any reference architecture for audio connector. -------------------------------- Murali Ravipati ------------------------------ Murali Ravipati Sr, Manager ------------------------------

Hi @Ahmed Arafa , I've sent you an invite for you to join the private community. Kind regards, Ales ------------------------------ Alejandra Santiago Veiga Genesys - Employees ------------------------------

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, ...

Ahish, Maybe, if the " beta " is postponed to 2027, the enrolment period will also be postponed, and we'll be able to enrol ------------------------------ Yvgeni Liberman Solutions Architect Mobile +972 52-6344414 Voice +972 3-9281514 ...

Hi Guillaume, Video URLs have just been released as Limited Availability (LA): https://genesyscloud.ideas.aha.io/ideas/OPCON-I-88 Kind regards, Ales. ------------------------------ Alejandra Santiago Veiga Genesys - Employees ---------------- ...

Here are the Genesys Cloud CX Release Notes for this week! Feature availability may vary and is based on factors such as, but not limited to, region readiness, product licensing, and the Genesys release schedule. For more information, see the ...