Robert_Rainey | 2020-09-24 00:20:28 UTC | #1
I am trying to create an Agentless outbound campaign that plays a list of pre-recorded messages referenced in a data table. the messages change weekly, so instead of continually changing the outbound flow, I am trying to setup the flow to reference the data table for the message to play each week. New to PureCloud.
tim.smith | 2020-10-05 16:25:41 UTC | #2
That seems reasonable. Did you have a question about it?
Robert_Rainey | 2020-10-21 19:24:39 UTC | #3
Yes, I am new to Purecloud and needed some pointers on how to best start this.
John_Carnell | 2020-10-22 12:43:39 UTC | #4
Hi Robert,
I just wanted to close the loop on this ticket. Have you taken a look in our resource center. We have several articles related to data tables there. (https://help.mypurecloud.com/articles/work-with-data-tables/). This should give you a good place to start.
Thanks, John Carnell
system | 2020-11-22 12:43:49 UTC | #5
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