Jorge_Cesin | 2023-05-22 21:22:33 UTC | #1
Hello Genesys,
when doing a post to: /api/v2/analytics/conversations/details/query
there is a pagesize limit of 100. The customer does not want to spend hours generating pages to obtain 1 week of data.
This is a large call center, is there a way to get all the data in one API call? instead of 100 api calls
Thanks,
ralegner | 2023-05-23 12:49:31 UTC | #2
The conversation detail jobs endpoint is more appropriate for pulling conversations in bulk. https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job The main caveat is that the endpoint is populated with data nightly, it will never contain real time data. If you're pulling a week of data, you'll be able to pull down everything that's older than ~24 hours much faster.
Jorge_Cesin | 2023-05-23 19:36:56 UTC | #3
thank you. Your response helps
system | 2023-06-22 19:37:01 UTC | #4
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 20055