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Angular - platformClient.ApiClient.instance is undefiend

  • 1.  Angular - platformClient.ApiClient.instance is undefiend

    Posted 06-05-2025 18:04

    Jayhaco | 2024-04-01 10:42:29 UTC | #1

    Hi,

    I'm trying to build a angular application. I installed and import purecloud-platform-client-v2 package with version 191.0.0

    However, I got the an error on:

    ERROR TypeError: Cannot read properties of undefined (reading 'instance')

    I create a function

    private loginClient() {
    const clientConfig = {
      clientId: 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
      clientSecret: 'yyyyyyyyyyyyyyyyyyyyyyyy',
      redirectUri: 'http://localhost:4200/'
    }
    const client = platformClient.ApiClient.instance;
    client.loginClientCredentialsGrant(clientConfig.clientId, clientConfig.clientSecret)
      .then(() => {
        // Do authenticated things
      })
      .catch((err) => {
        // Handle failure response
        console.log(err);
      });

  }

    where the import is

    import * as platformClient from 'purecloud-platform-client-v2';

    I have noticed that platformClient is an empty object and therefore platformClient.ApiClient is null.

    Jayhaco | 2024-04-03 05:59:24 UTC | #2

    After checking the forum I found the problem, this is because Webpack looks at the purecloud-platform-client-v2 package.json, and uses the value in the browser field, which points to dist/web-cjs/purecloud-platform-client-v2.min.js. However, what is really needed is the ES6 entry point in src/purecloud-platform-client-v2.

    https://developer.genesys.cloud/forum/t/how-to-add-purecloud-sdk-to-angular-12/12948

    system | 2024-05-04 06:00:18 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 25492



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