Jeffr | 2021-07-15 20:35:48 UTC | #1
Is there anyway to Answer a call using the converstation API? I have tried setting the state to "connected" but to no avail
anon11147534 | 2021-07-16 12:48:58 UTC | #2
Hi,
If you are using WebRTC, please see the following forum post: https://developer.genesys.cloud/forum/t/answering-inbound-calls-via-js-sdk-with-webrtc-station/7026
Jeffr | 2021-07-18 15:05:58 UTC | #3
I did review the article, however I am not sure what is meant by "dummy call" and did Genesys provide and direction as this seems a bit of a kludge?
j.
tim.smith | 2021-07-19 13:29:11 UTC | #4
I believe the person that said "dummy call" in that post meant to just place a call to test that it works, as opposed to going on queue and taking a customer call or something.
If you've followed the steps in that post and it's still not working, please open a case with Genesys Cloud Care to investigate as that is all that is required to place a call when using a WebRTC station.
system | 2021-08-19 13:29:17 UTC | #5
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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