Deivid.Araujo | 2023-05-30 13:15:58 UTC | #1
Hello everyone, since yesterday I can't add an account in API Explorer
When I click in the region, I get a redirect error (as shown below)
What I tried:
- My region is USE1, but I get the same error for all regions, whether "Prompt for login" is checked or not
- Cleared cookies
- Anonymous window (Chrome and Firefox)
- Different networks
tim.smith | 2023-05-30 13:18:23 UTC | #2
Can you grab the full URL from the network console in your browser that you're being redirected to? It should look like this: https://login.mypurecloud.com/oauth/authorize?client_id=96a7d55b-1ed5-4719-9094-08a2a69ca07c&response_type=token&redirect_uri=https://developer.genesys.cloud/&state=location%253D%25252F%2526region%253Dmypurecloud.com
Deivid.Araujo | 2023-05-30 13:23:43 UTC | #3
Sure!
It's this one:
https://login.mypurecloud.com/oauth/authorize?client_id=96a7d55b-1ed5-4719-9094-08a2a69ca07c&prompt=login&response_type=token&redirect_uri=https://developer-beta.genesys.cloud/&state=location%253D%25252Fuseragentman%25252Fcoaching-apis%2526region%253Dmypurecloud.com
tim.smith | 2023-05-30 13:24:36 UTC | #4
Please use the proper URL for the site: https://developer.genesys.cloud. Login should complete successfully using that URL.
Deivid.Araujo | 2023-05-30 13:29:34 UTC | #5
Thanks, worked perfectly.
system | 2023-06-30 13:30:11 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 20186