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API for extracting performance data from time-interval interactions

  • 1.  API for extracting performance data from time-interval interactions

    Posted 06-05-2025 18:17

    kike_zelenza | 2020-08-10 12:12:36 UTC | #1

    Good night,

    What api should be used to export performance reports of interval interactions and interval call queues?

    A greeting


    tim.smith | 2020-08-11 12:21:11 UTC | #2

    You can export the UI reports using POST /api/v2/analytics/reporting/exports. See notes about that here: https://developer.mypurecloud.com/api/rest/v2/analytics/exports.html


    kike_zelenza | 2020-08-27 07:13:56 UTC | #3

    Hello Tim,

    Using the api /api/v2/analytics/conversations/aggregates/query, when we export the data to the web application, the conversation ids come out duplicated and from the genesys cloud testing tool https://developer.mypurecloud.de/developer-tools/#/analytics-query-builder, there is also some kind of incidence?

    Thank you


    tim.smith | 2020-08-27 17:22:41 UTC | #4

    Is this question a duplicate of your other question about conversation ids? https://developer.mypurecloud.com/forum/t/oauth-development-implicit-web/8502/6


    system | 2020-09-27 17:22:42 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8513