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  • 1.  API for getting Schedules

    Posted 06-05-2025 18:04

    canderson | 2016-08-16 14:59:00 UTC | #1

    Is there an API exposing the schedules (found on the website in Admin -> Telephony -> IVR Routing -> Schedules)?

    I have a client that would like to make this information available to customer through a portal so I need to be able to collect it through the API. I haven't been able to find it anywhere in the current documentation.

    Is this available?


    tim.smith | 2016-08-16 15:17:04 UTC | #2

    The Product Management team is considering releasing the APIs that handle this, but have not set any ETA. If you have a specific customer you need this for (it sounds like you do), following up via a sales channel would be most effective to help get this prioritized. This work is being tracked under CA-3323.


    anon39326996 | 2017-07-26 18:13:27 UTC | #3

    This was released today: https://help.mypurecloud.com/releasenote/july-26-2017/


    system | 2017-08-28 19:26:29 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 299