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API not deleting groups despite 200 OK response

  • 1.  API not deleting groups despite 200 OK response

    Posted 06-05-2025 18:25

    Cezary_Rynkowski | 2023-04-07 08:56:00 UTC | #1

    Hey guys,

    I'm experiencing an issue with the API related to deleting groups through the API (endpoint: /api/v2/groups). When I make a call to this endpoint, I receive a 200 OK response, but the group is not actually deleted. This behavior is also observed when deleting groups manually from the admin panel.

    After some investigation, I found out that the only way to successfully delete a group is by using the Update Group method and setting the "state": "deleted" in the request body.

    I would really appreciate your help in resolving this problem.

    Thanks, Cezary


    tim.smith | 2023-04-07 13:57:22 UTC | #2

    Cezary_Rynkowski, post:1, topic:19355
    When I make a call to this endpoint, I receive a 200 OK response, but the group is not actually deleted.

    Please open a case with Genesys Cloud Care to report this as a bug.


    system | 2023-05-08 13:58:11 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 19355