Malick | 2018-12-21 13:45:10 UTC | #1
Hello
Is there an API endpoint to use for getting the QoS of a queue (rate of calls answred in less than 20 s into ACD, for instance) ? I don't mean the service level.
Thank you in advance.
system | 2019-01-21 13:44:04 UTC | #2
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