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API response takes a long time

  • 1.  API response takes a long time

    Posted 06-05-2025 18:24

    mkoya | 2023-01-06 05:48:26 UTC | #1

    Sometimes the API response takes a long time. ApiClient.authorizeClientCredentials() took about 7 minutes to return a response for request. How can I avoid this phenomenon?


    tim.smith | 2023-01-06 15:02:23 UTC | #2

    That's not possible. All API requests time out after less than 15 seconds. I would suggest inspecting your application's source code to see where it's hanging. If you are seeing API responses that take longer than 15 seconds to return, please open a case with Genesys Cloud Care to investigate as that is highly abnormal.


    system | 2023-02-06 15:03:00 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17876