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API to delete multiple wrap-up codes inside queues

  • 1.  API to delete multiple wrap-up codes inside queues

    Posted 06-05-2025 19:23

    ccube | 2023-04-11 02:37:36 UTC | #1

    Hi. Would like to know if there is an API that can delete multiple wrap-up codes inside queues. Thanks in advance.

    Jerome.Saint-Marc | 2023-04-11 07:14:44 UTC | #2

    Hello,

    No, at this time, it is only possible to remove wrap-up codes one at a time, from the queue configuration, using DELETE /api/v2/routing/queues/{queueId}/wrapupcodes/{codeId}

    You can request new features at https://genesyscloud.ideas.aha.io/.

    Regards,

    ccube | 2023-04-11 12:59:03 UTC | #3

    Hi Jerome,

    Thanks for the info.

    Kind regards, Carlos

    system | 2023-05-12 12:59:48 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 19383



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