Abrie.Fleming1 | 2019-10-09 07:56:54 UTC | #1
Hi There
Customer has requested that we create a custom report for them and some of the fields we require is the login and logout information like in the following standard report https://help.mypurecloud.com/articles/agent-login-logout-details-report/ but we are not able to find any API to provide us this information can anyone assist on this ?
Kind Regards Abrie Fleming
tim.smith | 2019-10-09 14:41:54 UTC | #2
See these posts about this:
https://developer.mypurecloud.com/forum/t/calculating-working-time-login-logut/4548/3?u=tim.smith
https://developer.mypurecloud.com/forum/t/agent-login-logoff-report-via-sdk/2653/2?u=tim.smith
https://developer.mypurecloud.com/forum/t/user-login-and-log-out-time-total-duration/1474/2?u=tim.smith
system | 2019-11-08 14:55:37 UTC | #3
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 6204