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  • 1.  API versioning strategy

    Posted 06-05-2025 18:13

    Daniel_Grosso | 2018-04-06 11:05:31 UTC | #1

    Hello everyone.

    We are integrating PureCloud in our client´s CRM custom front-end and we are using the REST API. Today we noticed some changes in the endpoint below that had impact on our developments.

    /api/v2/analytics/conversations/{conversationId}/details

    Given this, what can we expect of ur API versioning system. Can we assume that if we are using a given version of the API no endpoint URI's or JSON structures will be changed?

    Regards, Daniel


    tim.smith | 2018-04-06 14:48:07 UTC | #2

    Daniel_Grosso, post:1, topic:2709
    Can we assume that if we are using a given version of the API no endpoint URI's or JSON structures will be changed?

    That's the plan. API contracts should not change within a major version of the API. There's a more detailed explanation (and a new API version diff tool!) on the dev center: https://developer.mypurecloud.com/api/rest/versioning.html


    system | 2018-05-07 14:54:03 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2709