Hazem_Saeed | 2021-10-19 23:12:19 UTC | #1
Dears, Hope everything is doing well with you,
I'm asking if any one know how to use APIs for generating a detailed report of evaluation forms selection and export the Quality form score for every interaction that have been Evaluated.
The point is that I have checked the report : AgentQualityDetailsReport and it only gives the final score for the interaction but in this case we need the whole score data per interaction ( Questions scores in detail )
Appreciate your support regarding this matter,
Thanks in Advance,
Hazem Saeed IST Networks
system | 2021-11-18 23:12:36 UTC | #2
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 12415