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/api/v2/analytics/users/details/query - returns No Data

  • 1.  /api/v2/analytics/users/details/query - returns No Data

    Posted 06-05-2025 19:24

    EA002 | 2023-10-10 11:53:32 UTC | #1

    We're running the code thru Jupyter notebook. But we're getting 0 hits using this code.

    But when me make the api hit from the Genesys portal for the same interval its returning data. We're making this request

    It returns


    Jerome.Saint-Marc | 2023-10-10 12:19:27 UTC | #2

    Hello,

    The OAuth Client you are leveraging (I assume an OAuth Client Credentials Grant client) you are using in your notebook is likely missing the necessary Divisions (check Roles in Step 8 of the link I referenced).

    Regards,


    EA002 | 2023-10-10 12:36:07 UTC | #3

    Thanks @Jerome.Saint-Marc , checking it now.


    EA002 | 2023-10-10 12:38:24 UTC | #4

    It worked. Thank you!


    system | 2023-11-10 12:39:00 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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