whoff | 2023-09-22 19:03:30 UTC | #1
Hello!
I am looking at the documentation here: https://developer.genesys.cloud/useragentman/users/#post-api-v2-users-search
What I noticed was in the response schema for a 200 OK, there seems to be additional details that can be returned inside of an expand, but I am not finding a way to actually accomplish this. Is this just a documentation error?
{
"query": [
{
"type": "EXACT",
"fields": [
"addresses.voice"
],
"value": "+17085551014"
}
],
"expand": [
"groups",
"routingStatus"
]
}
Say I wanted to expand the search results to include groups, but also return the name of the group. By the docs this seems possible. I have tried this and other iterations with no positive result:
{
"query": [
{
"type": "EXACT",
"fields": [
"addresses.voice"
],
"value": "+17085551014"
}
],
"expand": [
"groups": ["name"],
"routingStatus"
]
}
Eos_Rios | 2023-09-27 12:53:11 UTC | #2
Where does the documentation imply this is possible?
plmcgrn | 2023-10-03 19:54:24 UTC | #3
Expand is pretty flat (can't use it for nested relationship values), and group membership is a gap with the user list/search API's. So yeah, documentation is wrong there, because it's just auto-generated from the API spec. I hit this limit too, even with the normal /api/v2/users/get API call.
system | 2023-11-03 19:54:37 UTC | #4
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