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Architect Replay Becomes Unresponsive and Freezes

  • 1.  Architect Replay Becomes Unresponsive and Freezes

    Posted 06-05-2025 19:16

    Michael_Guthrie | 2024-08-28 21:32:37 UTC | #1

    I can use Architect Replay if I have a small amount of actions performed (for example, if I disconnect from the IVR early), however, if the amount of actions gets close to 1000, then Replay becomes unusable because it freezes and I can't navigate because it's loading forever. I'm using Chrome. Is there any way I can prevent this?


    tim.smith | 2024-08-29 14:26:31 UTC | #2

    Please open a case with Genesys Cloud Care to report this issue with the base product.


    system | 2024-09-29 14:26:36 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 28785