MaxHernandez | 2020-06-25 15:01:38 UTC | #1
Hi
I need to get the audio stream during the call, for save a voice message from the customer. ?already is not implemented? https://developer.mypurecloud.com/forum/t/voice-audio-stream-capture/3311
Thanks a lot.
tim.smith | 2020-06-25 19:52:14 UTC | #2
The thread you linked is still accurate. You cannot intercept the audio during a call; you can only retrieve the recording after the call has ended.
system | 2020-07-26 19:52:17 UTC | #3
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